Lloyds Bank PLC

Financial Ombudsman decision DRN9232505 Not upheld

Not upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Mon Feb 23deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Payment delayed or failed

In the Ombudsman’s words

arrange for Mr E’s credit file in relation to the other bank’s outstanding balance to be amendedCredit file reporting

failed to make the switch of his account from another bank properlyPayment delayed or failed

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9232505.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.