Santander UK Plc
Financial Ombudsman decision DRN8973150 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Dec 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
She believes the bank has lent to her irresponsibly by allowing her to increase her overdraft.Irresponsible lending
Finally, Mrs S is unhappy that the bank has recorded adverse information on her credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8973150.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.