Amber Homeloans Limited

Financial Ombudsman decision DRN8949385 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Apr 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty, Product mis-sold

In the Ombudsman’s words

He wants Amber to admit it lent to him irresponsibly.Irresponsible lending

didn’t treat him fairly when he got into financial difficultiesTreatment in financial difficulty

Mr N complains that Amber Homeloans Limited mis-sold him a mortgageProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8949385.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.