WDFC UK Limited

Financial Ombudsman decision DRN8936804 Not upheld

Not upheldoutcome, as published by the Ombudsman

£2,845redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mrs U (acting as deputy for the property and affairs of Mr U under the terms of an order of the Court of Protection) complains that WDFC UK Limited (trading as Wonga.com) should not have lent money to Mr U as he lacked the necessary mental capacity.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8936804.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.