BankConductIndex

Firms › Pure Commercial Finance Limited ›

Pure Commercial Finance Limited

Financial Ombudsman decision DRN8931087 Upheld

Upheldoutcome, as published by the Ombudsman
£400redress stated in the decision
Sat Jun 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Service failure

In the Ombudsman’s words

Mr M has complained about the service provided by Pure Commercial Finance Limited when he appointed it to help source a new secured loan on his property.Service failure

Rules cited

FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8931087.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.