Amigo Loans Ltd

Financial Ombudsman decision DRN8925158 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Mr S complains that Amigo Loans Ltd was irresponsible to accept him as guarantor for a loan he couldn’t afford or understand.Irresponsible lending

Mr S says Amigo should never have allowed him to guarantee this loan because he didn’t understand the terms as he has learning difficulties and mental health issues.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8925158.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.