NewDay Ltd

Financial Ombudsman decision DRN8919496 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mr K has complained to NewDay Ltd – the company currently responsible for his account – as part of a wider concern involving several credit providers. He expressed dissatisfaction over the credit limit it had given him, and practices he feels were intended to lead him into debt.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8919496.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.