Casheuronet UK LLC
Financial Ombudsman decision DRN8897425 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Feb 18deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Pounds to Pocket were negligent in lending money to her without carrying out proper financial checksIrresponsible lending
Pounds to Pocket recording late payments on her credit file after it refused to accept repayments once she complainedCredit file reporting
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8897425.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.