Active Securities Limited

Financial Ombudsman decision DRN8870567 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£411redress stated in the decision

Fri Nov 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr W complains that Active Securities Limited (trading as 247 Moneybox) made short-term loans to him when it shouldn’t have.Irresponsible lending

remove any negative information about loans 5 and 6 from Mr W’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8870567.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.