Firms › Provident Personal Credit Limited ›

Provident Personal Credit Limited

Financial Ombudsman decision DRN8858035 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

He also said that as a result of the adverse information recorded on his credit file following non-payment of the fraudulent loan, he’s been refused credit and has had to borrow at higher rates.Credit file reporting

Mr O complains that Provident Personal Credit Limited (“Provident”) is pursuing him for a loan that was taken out fraudulently in his name.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8858035.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.