Lloyds Bank PLC

Financial Ombudsman decision DRN8806247 Not upheld

Not upheldoutcome, as published by the Ombudsman

£25redress stated in the decision

Mon Jan 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Service failure

In the Ombudsman’s words

He also complains about the account criteria he has to satisfy to get interest added to his account.Interest and rates

He complains about how interest is added to his Lloyds account and he’s unhappy about how Lloyds has generally handled his complaint.Service failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8806247.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.