CURO TRANSATLANTIC LIMITED

Financial Ombudsman decision DRN8776538 Upheld

Upheldoutcome, as published by the Ombudsman

£500redress stated in the decision

Thu Oct 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

provided him loans that he could not afford to repayIrresponsible lending

he emailed WageDay Advance in May 2014 to say he was in severe financial difficulty and to request a repayment planTreatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8776538.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.