NRAM Limited

Financial Ombudsman decision DRN8715359 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Aug 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Support for vulnerable customers

In the Ombudsman’s words

Miss D complains that NRAM plc unfairly registered a default on her credit card against a loan and wants the default to be removed.Credit file reporting

In the early part of 2013, Miss D was experiencing very considerable personal distress and upset.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8715359.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.