Lloyds Bank PLC

Financial Ombudsman decision DRN8636874 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Dec 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

I was satisfied Lloyds considered the information Mr and Mrs B provided about their repayment strategy, and applied their policy fairly. Lloyds didn’t give a recommendation to Mr and Mrs B about whether they should accept the mortgage offer.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8636874.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.