Inchcape Retail Limited

Financial Ombudsman decision DRN8636849 Not upheld

Not upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Mon Jan 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

He also wants CMN to liaise with the finance provider and arrange for any associated negative scoring to be removed from his credit file.Credit file reporting

Mr M complains about the way Inchcape Retail Limited (trading as Cooper Mini Norwich and referred to here as CMN) brokered a hire purchase agreementProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8636849.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.