APS Financial Limited

Financial Ombudsman decision DRN8607501 Upheld

Upheldoutcome, as published by the Ombudsman

£50redress stated in the decision

Mon Feb 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Identity checks and access

In the Ombudsman’s words

a credit check by APSFL shows on his credit fileCredit file reporting

APSFL issued Mr A with a payment card, rather than removing his details from its system as he had asked.Identity checks and access

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8607501.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.