Jigsaw Finance Limited

Financial Ombudsman decision DRN8597862 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Thu Oct 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

CFC has reported the status of the account as being ‘late payment’. CFC should ask that the entry for the agreement be removed in its entirety and check that it is done.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8597862.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.