MYJAR Limited

Financial Ombudsman decision DRN8594999 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Feb 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mrs R complains that MYJAR Limited (MYJAR) lent to her in an irresponsible manner.Irresponsible lending

MYJAR should have not applied interest and charges to loan 3 after 23 October 2018, when it found out Mrs R was in financial difficulty.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8594999.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.