Instant Cash Loans Limited

Financial Ombudsman decision DRN8580770 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Oct 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr M complains that Instant Cash Loans Limited (“ICL”) didn’t contact him when it couldn’t take loan payments from his bank card.Treatment in financial difficulty

Mr M also said ICL shouldn’t charge any interest because of what happened.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8580770.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.