Adlington House Limited

Financial Ombudsman decision DRN8558929 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Mon Aug 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr B complains Adlington House Limited (trading as Loan Extra) was irresponsible to lend him money he couldn’t afford to pay back.Irresponsible lending

He wants Loan Extra to refund interest and charges and remove related information from his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8558929.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.