Blantyre Credit Union Limited

Financial Ombudsman decision DRN8549928 Upheld

Upheldoutcome, as published by the Ombudsman

£110redress stated in the decision

Mon Jun 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

waive all arrears currently accrued on the loanTreatment in financial difficulty

Remove the loan in its entirety from Ms M’s credit reportCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8549928.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.