National Westminster Bank Plc

Financial Ombudsman decision DRN8463837 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jul 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Product mis-sold

In the Ombudsman’s words

He’s also unhappy about the action NatWest has taken since passing his loan to its recoveries department in 2012.Treatment in financial difficulty

Mr D complains that National Westminster Bank Plc mis-sold secured commercial loans to him in 2006 and 2009.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8463837.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.