1st Stop Recoveries Limited

Financial Ombudsman decision DRN8441622 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Nov 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

1st Stop Recoveries didn’t do enough to ensure that the loans were affordableIrresponsible lending

entries on Mr W’s credit file should be removed in relation to the last loanCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8441622.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.