Nextcredit Limited
Financial Ombudsman decision DRN8435410 Upheld
Upheldoutcome, as published by the Ombudsman
£222redress stated in the decision
Wed May 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Treatment in financial difficulty
In the Ombudsman’s words
Mr N complains that Nextcredit Limited lent to him irresponsibly in relation to a loan approved in June 2017.Irresponsible lending
Mr N complains also that Nextcredit handled his requests poorly which were requests for his repayment dates to be altered, and for the interest to be frozen.Treatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8435410.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.