Santander UK Plc
Financial Ombudsman decision DRN8324479 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Aug 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Ms L wants Santander to only address her using her initials when sending correspondence. She has explained this is because her neighbours and other third parties are trying to access her information.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8324479.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.