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Instant Cash Loans Limited
Financial Ombudsman decision DRN8319052 Not upheld
Not upheldoutcome, as published by the Ombudsman
£36redress stated in the decision
Fri Sep 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Ms G complains that Instant Cash Loans Limited (trading as Payday UK) lent her money without first properly checking she could afford to repay it.Irresponsible lending
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8319052.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.