Lloyds Bank PLC

Financial Ombudsman decision DRN8316201 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Mar 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Our investigator didn’t think the loan had been mis-sold and it was affordable.Irresponsible lending

Mr T has complained that Lloyds Bank PLC misrepresented the terms of a loan which was inappropriate to meet his needsProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8316201.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.