MEM Consumer Finance Limited

Financial Ombudsman decision DRN8314393 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jul 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss W complains that MEM Consumer Finance Limited (trading as Payday UK) gave her payday and instalment loans without proper checks that they were affordable.Irresponsible lending

Remove any adverse information relating to these loans from Miss W’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8314393.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.