Swift Advances Plc
Financial Ombudsman decision DRN8305198 Not upheld
Not upheldoutcome, as published by the Ombudsman
£1,000redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Interest and rates
In the Ombudsman’s words
Ms K complains – through her representative – that Swift Advances plc (‘Swift’) unfairly made a loan to her.Irresponsible lending
I am also satisfied that any changes to the interest rate under the loan (of which Ms K also complains) have been applied in accordance with the terms and conditions of the agreement.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8305198.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.