WDFC UK Limited

Financial Ombudsman decision DRN8250362 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Wonga had a responsibility to ensure its borrowing didn’t encourage dependency on the loans. It didn’t act responsibly by continuously lending to Ms B.Irresponsible lending

To remove any information on Ms B’s credit file relating to all loans taken out from 9 December 2011.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8250362.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.