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BMW Financial Services(GB) Limited
Financial Ombudsman decision DRN8123836 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr M complains about a hire purchase agreement he took out with BMW Financial Services (GB) Limited. He says that when taking out the agreement he was told he could pay off the agreement early without penalty. He says he was not told that the interest on the agreement was front loaded and believes he has lost out by trying to settle the agreement early.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8123836.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.