Lloyds Bank PLC

Financial Ombudsman decision DRN8055866 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Aug 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Interest and rates

In the Ombudsman’s words

Mr P feels that Lloyds Bank Plc has treated him unfairly in the way it changed his credit limit on his credit cardIrresponsible lending

Lloyds offered him the choice of either freeze interest and charges and pay off the debt over time.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8055866.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.