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Caledonian Consumer Finance Ltd

Financial Ombudsman decision DRN8003316 Not upheld

Not upheldoutcome, as published by the Ombudsman
£7,145redress stated in the decision
Sat Mar 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Product mis-sold

In the Ombudsman’s words

he said that his circumstances were going to change and he asked it to send him an income and expenditure formTreatment in financial difficulty
was misrepresented to him and wasn’t of satisfactory qualityProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8003316.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.