National Westminster Bank Plc

Financial Ombudsman decision DRN7965727 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Dec 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr O complains that National Westminster Bank Plc (“NatWest”) acted irresponsibly when it lent him money in 2013.Irresponsible lending

Remove any adverse information in relation to the second loan from Mr O’s credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7965727.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.