BankConductIndex

Firms › Cfo Lending Limited ›

Cfo Lending Limited

Financial Ombudsman decision DRN7932066 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Dec 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs K complains that CFO Lending Limited lent payday loans to her irresponsibly and this trapped her in a spiral of debt.Irresponsible lending
I require CFO Lending Limited to do the following: ... 2. Remove adverse information relating to this loan from Mrs K’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7932066.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.