Avantcredit Of Uk, Llc

Financial Ombudsman decision DRN7929344 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Fri Oct 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Complaint handling, Data and privacy

In the Ombudsman’s words

This complaint was considered by one of our investigators who came to the view that Avant’s actions had caused Mr S a degree of trouble and upset for which he should be fairly compensated £100.Complaint handling

Any concerns about data protection breaches by Avant would be something that Mr S would need to take up with The Information Commissioner’s Office.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7929344.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.