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Specialist Motor Finance Limited

Financial Ombudsman decision DRN7924352 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss P complains that Specialist Motor Finance Limited (SMFL) provided her with a hire purchase agreement in March 2017 that was unaffordable to her.Irresponsible lending

remove any adverse information about the agreement from Miss P’s credit file;Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7924352.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.