Active Securities Limited

Financial Ombudsman decision DRN7861150 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Oct 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss G complains that Active Securities Limited (trading as 247 Moneybox) lent money to her without checking properly that she could afford to pay it back.Irresponsible lending

remove any information about the loans referred to at the first bullet point above from Miss G’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7861150.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.