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S.D. Taylor Limited

Financial Ombudsman decision DRN7787423 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Feb 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Miss T complains that her loan from S D Taylor Limited (trading as Loans at Home) has been marked as in arrears.Treatment in financial difficulty
Miss T says that she’s telephoned Loans at Home to complaint about the agent not visiting. She’s worried that her payment history and credit file has been affected by the arrears.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7787423.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.