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MBNA Limited
Financial Ombudsman decision DRN7771017 Not upheld
Not upheldoutcome, as published by the Ombudsman
£3,597redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Interest and rates
In the Ombudsman’s words
MBNA increased his rates when it saw he was borrowing more so has been irresponsible in its lending.Irresponsible lending
Mr S complains about the interest MBNA Limited has charged on his credit card accountInterest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7771017.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.