Lloyds Bank PLC

Financial Ombudsman decision DRN7770444 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Jun 23deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Interest and rates

In the Ombudsman’s words

She is finding it difficult to reduce her outstanding balance.Treatment in financial difficulty

Ms S complains about the interest charges on her Lloyds Bank PLC credit card.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7770444.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.