Lloyds Bank PLC

Financial Ombudsman decision DRN7691964 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jul 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

Mr S has complained that Lloyds Bank plc pressurised him into taking out a high interest loan to repay debts elsewhere, and that he was misled into believing that the interest rate would be reduced after six months.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7691964.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.