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Vehicle Credit Limited

Financial Ombudsman decision DRN7683163 Upheld

Upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Feb 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr G complains that Vehicle Credit Limited (VCL) unfairly ended his car hire purchase agreement, and continues to pursue him for the debt it says he owes.Treatment in financial difficulty
remove any adverse information about the May 2015 default and any other adverse information recorded since that date from Mr G’s credit fileCredit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7683163.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.