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AKINIKA DEBT RECOVERY LIMITED
Financial Ombudsman decision DRN7564744 Not upheld
Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Fri Mar 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Akinika has accepted it incorrectly appointed a third party to collect the debt when it should not have done so. Akinika also continued collection activity when it should have ceased as the account had been returned to the original creditor.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7564744.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.