NewDay Ltd

Financial Ombudsman decision DRN7563608 Not upheld

Not upheldoutcome, as published by the Ombudsman

£15redress stated in the decision

Fri Jul 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

He wants his credit file amended to not show the credit card being applied for.Credit file reporting

Mr K complains that NewDay Ltd opened up a credit card account for him when he believed he was agreeing to a loyalty card account.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7563608.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.