Aghoco 1087 Limited
Financial Ombudsman decision DRN7523622 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£156redress stated in the decision
Mon Feb 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Service failure
In the Ombudsman’s words
remove the entries about both agreements from her credit fileCredit file reporting
the dishwasher wasn’t delivered to Miss B in line with the hire agreement timescalesService failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7523622.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.