Lloyds TSB Bank Plc
Financial Ombudsman decision DRN7507345 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Mrs W complains about various aspects of the way Lloyds TSB Bank Plc has dealt with her, particularly that it made her feel as if she was a bed debtor. She had taken a loan from Lloyds TSB.Irresponsible lending
She still felt she had been treated as a bad payer, when refused any other credit or a student account by Lloyds TSB.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7507345.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.