Retail Money Market Ltd

Financial Ombudsman decision DRN7502719 Upheld

Upheldoutcome, as published by the Ombudsman

£295redress stated in the decision

Sat Mar 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Amend Miss R’s credit file to remove the finance or show it as settled so it doesn’t have a negative effect.Credit file reporting

Miss R complains that a car she acquired on a hire purchase agreement through Retail Money Market Ltd T/A RateSetter isn’t of satisfactory quality.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7502719.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.