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Clydesdale Financial Services Limited
Financial Ombudsman decision DRN7461489 Upheld
Upheldoutcome, as published by the Ombudsman
£230redress stated in the decision
Sat Apr 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
Mr Y has raised some concerns on whether BPF considered whether the loan was affordable to him.Irresponsible lending
he’d been told that the solar panels would pay off the loan within three yearsProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7461489.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.