MBNA Limited

Financial Ombudsman decision DRN7325514 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Aug 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Mr P’s son complains on his behalf that MBNA Limited irresponsibly increased the credit limit on his father’s two credit card accounts.Irresponsible lending

Mr P’s son says his father is a vulnerable person and MBNA shouldn’t have increased the limits on his credit cards.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7325514.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.